Damage/Replacement Policy

Should your earrings break for any reason (i.e., post(s) detach from your earrings) we kindly ask that you not try to repair them yourself. Simply contact Opal & Rain via e-mail (hello@opalrain.com) and we will arrange for your pair of earrings to be repaired. 

While we do offer free repairs, it is the customers responsibility to cover the cost of shipping fees both ways. The customer will be invoiced for shipping fees and payment is due before a shipping label is e-mailed to the customer.